![]() ![]() ![]() We found out that the part is not back ordered and getting it shipped out from Ontario will take 3 days. They were working with Cam Clark Ford in Airdrie when we dropped off our Thor Gemini 23 on Sep 26, and apparently, the part that we need was back ordered. We called Fraserway RV, which essentially told us they will not help us. ![]() After driving more than 1,300 km on our way to Tofino, in the rain, the windshield wipers stopped working and the “low beam fault warning” message came back. Too bad Fraserway RV didn’t take care of this issue when we had it in for warranty service in October.Īfter picking up our Thor Gemini 23 from Fraserway RV we headed out to Vancouver Island. Cam Clark Ford Airdrie called this morning to let us know that the unit is being looked at by a technician tomorrow morning – clearly, it isn’t a priority to Cam Clark Ford, given that they have known about issues since Oct 6 (or before) when they first looked at the unit.Ĭam Clark Ford Airdrie refused to order an ABS module until a technician has looked at the unit, even though a technician at Cam Clark Ford in Canmore diagnosed the issue to be with the ABS module. I dropped off our Gemini 23 in the afternoon. She was great and called Cam Clark Ford in Airdrie which called us yesterday morning. We made it back home (1,400 km) on Monday and called our executive liaison at Ford right away. It is really frustrating getting a brand new Thor Gemini 23, which is built on the Ford Transit Chassis 350HD, and having so many issues. ![]()
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